I keep my work-related writing on medium. Below you find the last posts. Head over to medium @suse.miessner to find more.
Remaining an idealist — leaving Migri after 3 years as a designer
I was a junior designer, who had worked in consulting before. Actually, my previous job had not even been a design job, I was a front-end...
Sep 28, 2020 / Read More
MyData 2019 — What Inlanders learned at the conference
The global MyData2019 conference was organised at the end of September. It is now time for us to evaluate what we learned and how the lea...
Oct 31, 2019 / Read More
Teaching Kamu to speak
In a previous article we have shared our results from the first user testing round with our voice chatbot experiment. In the first round ...
Oct 22, 2019 / Read More
What is my application situation today?
At Migri, there is one main question that we our customers care about “When is my decision ready?” Together with other colleagues at Migr...
Aug 19, 2019 / Read More
Co-designing a chatbot for immigrants
Similar to the situation in many other countries, immigration rose in Finland over the last few years. In 2017, the population of Finland...
Aug 15, 2019 / Read More
Voice of Kamu — Experimenting with chatbot voice technology at Migri
Our Migri chatbot Kamu is now 1 year old. The team has taught the chatbot to answer in many of the content areas that Migri is concerned ...
Jun 17, 2019 / Read More
Onboarding a new organisation to “Starting up smoothly” — A Migri perspective
If you follow our Inland blog or twitter even just every now and then you’ve probably heard about Starting up Smoothly: It’s the project ...
May 20, 2019 / Read More
From demo to public pilot
Starting up Smoothly is the name of the collaboration between the Finnish Immigration Service (Migri), the Finnish Tax Administration (Ve...
May 16, 2019 / Read More
Einen Chatbot für Einwander*innen gemeinsam gestalten
Die Einwanderung hat auch in Finnland während der letzten Jahre erheblich zugenommen. Im Jahr 2017 kamen auf rund 5.1 Mio Menschen finnis...
Apr 08, 2019 / Read More
1 year of chatbot development — 10 best practices
At the Finnish Immigration Service (Migri), we have been developing our chatbot for a bit over a year now. It has been live since May 201...
Feb 13, 2019 / Read More